1. What services does Clean and Reliable offer?
Clean and Reliable specializes in home cleanings, apartment/condo cleanings, deep cleanings and move-in/move-out cleanings. Whether you’re living in the suburbs or moving to a new place, we ensure your living space is spotless and fresh.
2. Are you insured?
Yes, Clean and Reliable is fully insured. We ensure the safety of your belongings and take every precaution to provide a secure service.
3. What areas do you serve?
We proudly serve areas in Long Island, focusing on the suburban communities. Some of the towns we currently clean in are Patchogue, Sayville, Ronkonkoma, Bayshore, Islip, Manorville, Smithtown, St. James, Hauppauge, East Islip, Great River, Brightwaters, & West Islip among others. We generally operate within a 20 mile radius of Ronkonkoma.
4. Do I need to provide cleaning supplies?
No, our team comes equipped with all necessary cleaning supplies. However, if you have specific products you’d like us to use, please let us know.
5. How do you charge for your services?
No two homes are alike and as a result, our charges are based on the size of the area to be cleaned and the specific services you request. For a detailed estimate, please contact our team.
6. How do I book a cleaning service with you?
You can book our services by contacting us through our website, phone, or email. We recommend scheduling in advance to secure your preferred date and time.
7. Are your cleaning products eco-friendly?
Yes, we prioritize using environmentally-friendly and safe cleaning products. Your health and the health of the planet matter to us.
8. How long does a typical cleaning session take?
The duration of the cleaning session can vary depending on the size of your home or apartment and the specific services requested. On average, a standard home cleaning takes between 2-4 hours.
9. Can I schedule recurring cleanings?
Absolutely! We offer options for weekly, bi-weekly, and monthly cleanings. We can tailor our services to fit your needs.
10. What if I’m not satisfied with the cleaning?
Your satisfaction is our priority. If for any reason you’re not satisfied with our service, please let us know within 24 hours, and we will address the concern.
11. Is it safe to have Clean and Reliable in my home during the COVID-19 pandemic?
Clean and Reliable is committed to the safety and well-being of our clients and staff. We adhere to all recommended safety protocols and ensure our team is well-equipped and trained in hygiene practices.
12. What precautions are taken to ensure the security of my home?
Our team is thoroughly vetted and trained. We respect your privacy and ensure all doors are locked upon leaving and any alarms are set, as per your instructions.
